A new feature for iPart-based sites, called On Behalf Of, gives your staff the power of proxy, to complete website commerce on behalf of your customers. When requests for event registrations, product orders, and even membership renewal payments come in by phone, fax, or email, On Behalf Of lets you conduct a secure session during which you can add items to a customer's cart and complete the transaction for them, all without signing out of your own session.
During an On Behalf Of session, any items you add to the cart are saved for the target customer, and any transactions you complete on their behalf appear in their account activities. This feature includes these protections:
■ Privileges restricted by role – To protect the security of contact data, by default only users that belong to either the SysAdmin or OnBehalfOf role can perform actions on behalf of another contact.
■ Separate shopping carts maintained – When purchasing items on behalf of a member, a separate (new) cart is used for the transaction. This allows users to maintain their own carts while getting help purchasing items from the organization, which protects the shopping privacy of your users.